HomeProtection, Support & Referral Services

Protection, Support & Referral Services

Comprehensive Support When You Need It Most

Knowledge is power. Our education programs equip tenants with comprehensive understanding of their rights, responsibilities, and Ghanaian housing laws through multiple channels and formats.

Who We Help:

  • Low-income tenants facing illegal eviction or rent exploitation

  • Students navigating first-time rental arrangements

  • Informal sector workers in precarious housing situations

  • Families dealing with unsafe or substandard living conditions

  • Anyone experiencing landlord harassment or discrimination

How to Access Support

01

Contact NATUG

Call our 24/7 helpline, visit a regional office, or submit an online complaint form describing your situation

02

Assessment & Guidance

Trained advisor evaluates your case, explains your rights, and recommends appropriate support pathways

03

Referral & Accompaniment

We connect you with legal aid, social services, or mediation, and accompany you through the process

04

Follow-up & Monitoring

NATUG tracks case progress, ensures proper handling, and provides ongoing support until resolution

Emergency Support Available

If you're facing imminent illegal eviction, harassment, or unsafe housing conditions requiring urgent intervention, contact NATUG immediately for emergency assistance and protection.

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Free Services

All NATUG support services provided at no cost to tenants
0

Days Average Response

Turnaround time for case handling and referral

Our Membership Goals

Target Membership
10 M

One million tenants nationwide by 2029

District Committees
10

Local tenant associations formed across Ghana

Regional Coverage
10

Active NATUG presence in all regions

Building Strong Communities: Membership & Mobilization

Join the Movement for Housing Justice

NATUG is building a powerful nationwide movement of organized tenants who participate in collective action for housing justice. By joining NATUG, you become part of Ghana’s largest tenant advocacy organization, gaining access to education, support, and a collective voice in shaping housing policy.

Protection & Advocacy

Collective bargaining power, representation in policy discussions, and unified voice demanding tenant rights

Education & Resources

Access to handbooks, workshops, legal information, and ongoing training on tenant rights and housing laws

Community Support

Connect with fellow tenants, share experiences, learn from others, and build solidarity across regions

Priority Services

Enhanced access to dispute resolution, legal referrals, and emergency support through NATUG’s service network

How We Empower Communities

  • Form and strengthen local tenant associations in every district
  • Train community leaders to champion rights and lead mobilization
  • Organize annual national conventions and regional consultative meetings
  • Foster community-driven housing monitoring committees

  • Create active volunteer networks supporting NATUG programs

  • Enable tenant participation in local and national housing decisions

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What Our Client Say About Us

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